Business plans
Tech support for your
whole team.
Get your business on a plan and unlock priority matching, reduced platform fees, dedicated support, and guaranteed response times.
Starter
$99
/month
For small teams that need occasional tech support without the per-session hassle.
Start free trial →
What's included
✓
10% commission per session (vs 15%)
✓
Centralized billing & receipts
Most popular
Business Pro
$299
/month
For growing teams that need fast, reliable support with guaranteed response times.
Start free trial →
Everything in Starter, plus
✓
5% commission per session
✓
30-min response SLA guarantee
✓
Dedicated account manager
✓
Advanced usage reports & analytics
✓
Slack & Teams integration
✓
Priority phone & chat support
Enterprise
Custom
For large organizations that need unlimited scale, custom SLAs, and white-glove service.
Contact sales →
Everything in Pro, plus
✓
Negotiated commission rate
✓
Custom SLA with credits
✓
Invoice billing (net-30)
✓
24/7 dedicated support line
Common questions
Can I try a plan before committing? ▼
Yes — Starter and Pro both come with a 14-day free trial. No credit card required to start. You'll only be billed if you choose to continue after the trial period ends.
How does the commission reduction work? ▼
On a pay-as-you-go plan, Fixrtech deducts 15% from every session as a platform fee. On Starter, that drops to 10%, and on Pro it's just 5%. The reduction is applied automatically to every booking made by your team — no codes or manual adjustments needed.
What counts as a seat? ▼
A seat is any team member you add to your business account. They can book sessions, view past invoices, and access your shared pro roster. You can add or remove seats at any time — you're only billed for active seats at the end of each billing cycle.
What is the 30-minute SLA on the Pro plan? ▼
On Business Pro, we guarantee a verified tech pro will respond to your session request within 30 minutes during business hours (8am–8pm local time). If we miss that window, you receive a credit toward your next session.
Can I switch plans or cancel anytime? ▼
Yes. You can upgrade, downgrade, or cancel your plan at any time from your account dashboard. If you cancel, you keep access until the end of your current billing period — no prorated refunds, no cancellation fees.
How does Enterprise pricing work? ▼
Enterprise is custom-priced based on your team size, usage volume, and support requirements. Get in touch at
[email protected] and our team will put together a proposal, typically within one business day.